Refund Policy
Last Updated: January 12, 2025
Important Notice
Easynfastbook.com is a flight comparison and booking platform. We connect you with airlines and travel agencies but do not issue tickets directly. All refunds and cancellations are subject to the policies of the airline or travel agency through which you booked.
Understanding Your Booking
Third-Party Bookings
When you book through Easynfastbook.com:
- Your contract is with the airline or travel agency, not with Easynfastbook.com
- Each airline has its own cancellation and refund policy
- Ticket types (refundable vs. non-refundable) vary by airline and fare class
Our Role
We facilitate the booking process and will:
- Provide you with clear information about the airline's policies before booking
- Assist you in contacting the airline or travel agency
- Help clarify refund procedures when possible
General Refund Guidelines
Refundable Tickets
- Can typically be cancelled for a full or partial refund
- May incur cancellation fees
- Refund amount depends on airline policy
- Processing time: 7-30 business days
Non-Refundable Tickets
- Generally cannot be refunded for cash
- May be eligible for credit toward future travel (subject to change fees)
- Some airlines offer partial refunds in exceptional circumstances
- Taxes and fees may be refundable
Partially Used Tickets
- Refund eligibility depends on the fare rules
- Contact the airline directly for evaluation
Cancellation Timeframes
24-Hour Cancellation
- Many airlines offer free cancellation within 24 hours of booking
- This applies when booking is made 7+ days before departure
- Check specific airline policy
Flight Changes by Airlines
If the airline changes or cancels your flight:
- You may be entitled to a full refund
- Alternative flight arrangements may be offered
- Compensation may be available depending on circumstances
How to Request a Refund
Step 1: Review Your Booking
- Check your booking confirmation for refund eligibility
- Review the airline's cancellation policy
- Note your booking reference number
Step 2: Contact the Airline or Travel Agency
- Reach out to the issuing airline or agency directly
- Provide your booking reference
- Request cancellation and refund
Step 3: Contact Us for Assistance
If you need help:
- Email: support@easynfastbook.com
- Contact Us
- We'll guide you through the process
Special Circumstances
Medical Emergencies
- Some airlines offer waivers for documented medical emergencies
- Contact the airline with supporting documentation
- Travel insurance may provide coverage
Force Majeure (Natural Disasters, Pandemics)
- Airlines may offer flexible policies during exceptional circumstances
- Check the airline's current policies
- Government travel restrictions may affect eligibility
Death of Passenger or Immediate Family
- Most airlines offer compassionate refund policies
- Documentation is typically required
- Contact the airline as soon as possible
Our Business Model
No Service Fees from Easynfastbook.com
- We do not charge you any fees for using our comparison service
- Searching is completely free
- No booking fees - you pay the same price as booking directly
- We earn a commission from airlines and travel agencies when you book
Partner Fees
Airlines and travel agencies may charge:
- Change Fees - For modifying your booking
- Cancellation Fees - For cancelling your ticket
- Booking Fees - Some agencies charge their own fees
- Baggage Fees - Additional charges for luggage
Fees vary by airline, route, and ticket type. International flights often have different fee structures.
Refund Processing Time
Timeline
- Airline processing: 7-30 business days
- Payment provider processing: 3-10 business days
- Total time may be 10-40 business days
Refund Method
- Refunds are typically issued to the original payment method
- Some airlines may issue travel credits instead of cash refunds
Travel Insurance
We strongly recommend purchasing travel insurance to protect against:
- Trip cancellations
- Medical emergencies
- Flight delays and missed connections
- Lost baggage
- Other unforeseen circumstances
Travel insurance is typically non-refundable but provides valuable protection.
Denied Boarding and Delays
Involuntary Denied Boarding
- You may be entitled to compensation
- EU Regulation 261/2004 provides rights for EU flights
- US DOT regulations apply to US flights
- Check local regulations
Flight Delays
- Compensation eligibility depends on length of delay and jurisdiction
- Airlines may offer meal vouchers or hotel accommodation
- Some airlines provide monetary compensation
Disputes
If You're Unsatisfied
- First, work with the airline or travel agency directly
- If unresolved, file a complaint with the airline
- Contact aviation authority in your jurisdiction:
- US: Department of Transportation
- EU: National Enforcement Bodies
- Other regions: Local aviation authority
Our Support
While we cannot force airlines to issue refunds, we will:
- Provide guidance on the refund process
- Help you understand your rights
- Assist in communicating with the airline
Fraud Protection
Fraudulent Bookings
- Bookings made with stolen cards will be cancelled
- No refunds will be issued for fraudulent transactions
- We cooperate with law enforcement
Changes to This Policy
We may update this Refund Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
For questions about refunds or cancellations:
- Email: support@easynfastbook.com
- Contact Page: Contact Us
Remember: The best way to protect your investment is to:
- Read the airline's cancellation policy before booking
- Consider purchasing refundable tickets if you're uncertain
- Buy comprehensive travel insurance
- Keep all booking confirmations and correspondence
We're here to help make your travel experience as smooth as possible!